3wpainting Worker Privacy Policy

App Name 3wpainting Worker

Effective Date 20 March 2026

This policy applies to the 3wpainting Worker mobile application and related backend services used to assign jobs, manage lot information, send notifications, and store work-related files.

B. What Data We Collect

Name, email address, and phone number associated with a worker account.
Company details such as company name and ABN, where these are added to the worker profile.
Device information such as device model, device name, platform, and push notification token.
Usage and service data such as login state, notification preferences, task acknowledgement/completion times, read status, and sync timestamps needed for core app functionality.
User-generated content such as lot notes, comments, and screenshots uploaded by the worker.
Photos or files selected by the user when the worker chooses to upload a receipt or work-related image.

We do not collect location data, microphone recordings, camera recordings, or payment card/bank information through the worker app.

C. How We Collect Data

Directly from the user: when a worker logs in, updates notification settings, writes notes, or uploads screenshots.
Automatically through the app: when the app registers a push token, keeps the user signed in, or syncs work status and task reminders.
Through service providers and SDKs: when Supabase handles authentication, database, storage, and realtime sync, and when Expo Notifications / Apple Push Notification service (APNs) deliver notifications.

D. How We Use Data

To create and manage worker accounts and authenticate logins.
To provide core app functionality such as assigned lots, task lists, colour lists, documents, and receipts.
To upload, store, preview, and manage work-related screenshots and files.
To send in-app notices and system push notifications about assignments, task updates, document updates, and announcements.
To maintain security, prevent misuse, troubleshoot issues, and comply with legal or contractual obligations.

E. Third-Party Services

Supabase

Used for authentication, database storage, object storage, and realtime updates.

Expo Notifications / Expo Push

Used to register device push tokens and deliver push notifications to workers.

Apple Push Notification service (APNs)

Used on iOS devices to send system notifications to the worker app.

The current worker app does not include Firebase, Google Analytics, AdMob, RevenueCat, Stripe, Apple Sign In, or Google Sign In.

The current worker app also does not use a separate third-party crash analytics SDK. If that changes, this policy will be updated.

F. Whether We Share Data

We do not sell personal information.
We share data only where needed to provide the service, including with authorised PM/admin users in your organisation and with service providers that operate the app infrastructure.
We may disclose information where required by law, court order, or to protect our rights, users, or services.

G. Data Retention and Deletion

We keep worker account data, lot records, notes, and uploaded screenshots for as long as the account remains active and for a reasonable period afterward for operational, invoicing, backup, dispute resolution, and legal compliance purposes.
If you want to request deletion of your account or related personal information, please contact us using the email address below.
Before completing a deletion request, we may need to verify identity and may keep limited records where legally required or reasonably necessary for business operations.

H. Contact

For privacy questions, access requests, correction requests, or deletion requests, please email account@3wpainting.com.au.

I. Policy Updates

We may update this policy from time to time. When we do, we will post the updated version on this page and update the effective date above.